Privacy Policy

Beijing Explore the Unknown | Study in China
Effective date: 2026/01/01

This Privacy Policy explains what personal information we collect through our contact and eligibility forms, why we collect it, how we use it, and the choices you have.

1) Who we are

Beijing Explore the Unknown provides admissions support services under the program name Study in China.
Controller or business name: Beijing Explore the Unknown
Contact email: info@beijingexploreunknown.com

2) What information we collect

We only collect information you submit to us, mainly through the contact form or eligibility form.

Typical information may include:

• Full name

• Phone number

• Email address

• Nationality or citizenship

• Current country of residence

• Date of birth or age range

• Education level and academic background

• Program interest (Bachelor, Master, Chinese language)

• Preferred intake period and preferred cities

• Language level (for example English test status, HSK status)

• Any message you type in the form

If you later send documents through WhatsApp, email, or another channel, we will use them only to support your application process.

3) Why we collect your information

We collect your information for two purposes only:

1. To contact you back and communicate about your request

2. To assess your eligibility and recommend suitable programs in China (university and program matching)

4) Legal basis for processing

Depending on your location, we process your information based on:

• Your consent when you submit the form and request contact

• Our legitimate interest to respond to your inquiry and provide the service you requested

• Steps taken at your request before entering into a service arrangement

5) How we use your information

We use your information to:

• Reply to you and schedule a consultation

• Review your profile and identify suitable program options

• Provide a checklist of required documents

• Guide you through the application workflow if you decide to proceed

• Keep internal notes about your case to avoid repeating questions

We do not sell your personal data.

6) What we do not do

• We do not collect payment information through the contact form

• We do not use your information for unrelated purposes

• We do not share your data with universities or other third parties unless you ask us to proceed with an application and you provide the required consent for that step

7) Sharing and service providers

To operate our website and communications, we may use limited third party service providers, such as:

• Website hosting and form tools

• Email provider (if you contact us by email)

• Messaging provider for communication you initiate or request

These providers only receive what is necessary to deliver the service. They are not allowed to use your data for their own marketing.

8) International data transfers

Your information may be processed or stored in countries different from your country of residence, depending on where our systems or service providers are located. We take reasonable steps to protect your information during transfer and storage.

9) Data retention

We keep your form information only as long as needed to:

• Contact you and provide eligibility assessment

• Support your application if you proceed

Default retention period: 24 months after the last meaningful contact, then deletion or anonymization, unless a longer period is required by law or necessary to resolve disputes.

10) Security

We use reasonable administrative and technical safeguards to protect your information, such as access control and secure storage. No method of transmission or storage is 100 percent secure, but we aim to reduce risk and limit access to authorized personnel only.

11) Your rights and choices

Depending on your local law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent at any time (this will not affect processing already completed)

• Object to certain processing

To exercise your rights, contact: info@beijingexploreunknown.com

12) Children and minors

Our services are intended for users who can lawfully submit personal information. If you are under 18, a parent or legal guardian should submit the form and communicate with us.

13) Changes to this policy

We may update this Privacy Policy from time to time. We will post the latest version on this page with a new effective date.